E-myth Revisited

E-myth Revisited

by: Art Gangel,  Business Consultant The book E-myth Revisited by Michael Gerber is the most important business book you’ve ever read. Gerber was one of the progenitors of the business systems movement of the late 80’s and 90’s, and his words ring just as true now as...

Are Your Clients Users?

Do you see the clients of your site or software purely as clients, possibly as dollar signs or as users? If you see them as users, then you may also see them as partners who can make your product better. How do you partner with users? Survey users with online services...

5 Tips for Surveying

based on the article of Gayle Kaplan, National Information Services (NIS) Whether you’re collecting data on your own for the first time or have hired a professional consultant, the validity of your research is dependent on the validity of your survey and...